Registration

	Conflict Management
	18 & 19 February 2010 at PLAZAMEDIA in Ismaning Wherever people work together, there are conflicts with different characteristics and forms. In many cases the conflicts adversely affect projects, achievement motivation and working atmosphere. Not all conflicts can be solved – but some can be prevented, others successfully managed. And conflicts are not destructive every time – sometimes they initiate important impulses and positive developments. In the context of the two-day event from Eyes & Ears of Europe and PLAZAMEDIA, participants will investigate different conflict situations. Besides theoretical discussion, there will be a variety of practical exercises, because: knowledge of solutions and the development of one's own skills help in dealing with conflicts. This event is aimed primarily at employees of media and communication companies, (post) production firms, design studios, consultancies, marketing, advertising and dialogue agencies who want to learn more about this topic. Students and trainees are also very welcome. Please note that the number of participants is limited to a maximum number of 10. The presentations will all be held in German. Registration deadline: 12 February 2010 Any questions? Just give us a call: +49 (221) 60 60 57 10

18 February 2010

Programme

			Time			Topic			Speaker
			11.30			Welcome			Robert Adams
						Programme & presentation			Wout Nierhoff
			11.45			Introduction of the participants
			12.00			Which conflicts exist?
			13.00			Lunch break
			14.00			What are conflicts?
			15.30			Break
			16.00			Distinguishing conflicts
			17.30			Break
			18.00			Facing up to conflicts
			19.00			End of day one

19 February 2010

Programme

			Time			Topic			Speaker
			09.00			Get together
			09.30			Dealing with conflicts
			11.00			Break
			11.30			Working with conflicts I
			13.00			Lunch break
			14.00			Working with conflicts II
			15.30			Break
			16.00			Preventing conflicts
			17.30			Final discussion
			17.45			Evaluation
			18.00			End of the event